Dog seen on video attacking security guard at San Francisco Main Library
SAN FRANCISCO – A security guard working at the San Francisco Main Library was violently attacked by a visitor’s dog on Sunday night, public library officials confirmed.
Kate Patterson, spokeswoman for the San Francisco Public Library, said the incident happened inside the library around 5.40pm when witnesses observed the dog barking next to its owner who appeared not to meet at a computer kiosk.
Patterson said the dog was “off-leash and exhibiting aggressive behavior”.
Two security guards attempted to approach the unresponsive man to potentially administer Narcan, used to reverse opioid overdoses.
“The dog wouldn’t let them near him. The dog lunged at a guard grabbing his arm and pushing him to the ground,” the public library said.
Another patron inside the library recorded a video of the incident and posted it on social media.
During the struggle, two other guards tried to intervene and rescue their colleague.
Library officials said the dog’s owner was “largely unresponsive during the attack” until another patron woke him up.
“Once alerted, he managed to gain control of the dog, which he believed was a service animal. The customer was uncooperative and argued with staff after the incident,” said the library in a press release.
No one else was injured in the incident.
The sheriff’s department issued a citation to the dog’s owner. Animal Control came and removed the dog.
The library said it is reviewing its service animal policy and seeking additional resources for its security staff to help defuse aggressive dog behavior.
“The safety of our patrons and staff is of the utmost importance, and we are doing everything we can to ensure this never happens again,” the library said.